My Story
Meet River, the cheerful young boy who has a real passion for playtime! He's full of energy and always ready to jump up and down with joy! River has a mischievous side that adds to his charm. He would thrive in a loving home filled with adults only who can provide him with the attention and guidance he needs. Above all, River is in need of a person who will shower him with love and reassure him that he is finally in a safe place where he can let go of his fears.
All Pet Central animals are up to date on age-appropriate vaccinations, spayed/neutered, micro-chipped (registration included), and current on parasite prevention. Dogs over six-months of age are heart-worm tested. When adopting, we will ensure that you receive copies of veterinary and microchip records. Due to the construction of our state of the art facility, none of our pets are on site, they are all located in foster homes at this time.
If you are interested in this pet, please fill out the brief Adopter Survey by hitting "Apply for Adoption" on the profile.
After we review your completed survey we will contact you by phone or email within 72 hours or less. We're primarily a volunteer organization, so we appreciate your patience. Please note- Out of respect for our volunteers and staff, we are closed on Sundays and Mondays and will not be processing any applications on those days. Do get back to us right away when we call or email regarding an application so that we can quickly connect using the process below:
Select a pet and submit an online adoption survey:
A PCH adoption counselor will contact potential adopters within three business days (PCH cannot guarantee any pets availability, but we make every effort to accommodate adopters with a reply and possible alternative suggestions). Counselor and client will then have a conversation to answer questions, discuss any medical needs for the pet and determine the suitability of a match (if necessary, we may opt to put adopters in touch with foster parents via a meeting app). We do require that adopters discuss all questions before pickup via phone or email in order to minimize direct contact with our staff/volunteers at the time of adoption.
After a match is made, clients will be asked to sign our adoption agreement and pay the adoption fee online through our secure payment system* *Please see our modified no-risk return policy. (below)
The PCH adoption counselor will then set up a specific appointment time and location.
Adopters should bring a pet carrier and leash to pick up. Adult pets will be wearing a collar. It is important that clients arrive on time, neither early nor late.
If your adoption is scheduled at Pet Central Helps!:
Drive-in adoption! Upon arrival inside the Crossroads Center complex (360 Wylie Drive), look for the black, Pet Central Helps! semi-trailer, which is right outside of our facility (Suite 720). Adopters should pull up to the curb in front of the facility.
Adopters should stay in their vehicle. Please be prepared with items such as a crate, leash, blankets, paper towels, cleanup spray, garbage bags, etc.
Call 309-846-9534 when you arrive.
A PCH representative wearing a mask will carry or walk the pet out and place in the client's vehicle. Social distancing practices should be respected during this process.
We will take a "Happy Adoption Day photo with family and new pet through the window of the vehicle. Thank you to all for saving the life of a shelter pet!
If your adoption is scheduled at PetSmart:
Curbside Pickup
Your adoption will be at PetSmart in Bloomington IL, (1606 E Empire St). Pull into the parking spot to the right of the PetSmart entrance, in front of the Pet Central Helps! sign.
Call 309-846-9534 to announce your arrival.
A PCH representative wearing a mask will carry or walk the pet out and place in the client's vehicle. Social distancing practices should be respected during this process.
We will take a "Happy Adoption Day photo with family and new pet through the window of the vehicle.
In-Store Pickup
Park in the PetSmart Parking lot and enter the store.
We will be set up to the right just inside the store entrance. Let us know you are here to pick up your pet!
PCH representative wearing a mask will confirm your information and hand you your pet!Social distancing practices should be respected during this process.
We will take a "Happy Adoption Day photo with your pet and family.
PCH supports a 21-day no-fault return policy in which adopters are given the opportunity to find a better match. If we are not able to provide advice/tools to keep a pet in the home we offer:
Exchange for a pet that may be a better match**
Receive a refund minus a $40 processing fee**
With this approach, we can often turn mismatches into opportunities!
**This option is for a pet of equal or lesser of the original fee. (Lesser adoption amounts do not include a refund of any monetary difference.) All returns include a $40 processing fee.**
Thank you,
Pet Central Helps!